Frequently Asked Questions

When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime.

How much notice needs to be given before I move out?
We require a 10 day written notice before you move out. Our staff will go over that process at the time of signing.

What type of documentation do I need to provide in order to rent a space?
We require a Government issued ID (example: driver’s license, state id, or passport)

Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests it.

Can I access my unit anytime or do I have to wait until the office is open?
No, at the time of signing you will be given your own security pass code that will allow you access to your rented unit.

How do I make a payment?
You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

What forms of payments do you accept?
Checks, Money Orders, VISA, MasterCard, American Express and Discover.

How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call our manager for assistance.

Can I just stop by to view the facility and storage spaces or do I need an appointment?
Stop by anytime between our office hours; 9am and 5:30pm Tuesday – Friday or 9am – 3pm Saturday, for a complimentary tour of our facility.

Do I need to bring my own lock?
Yes we encourage tenants to bring their own lock at time of move-in.

Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.